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- Vouchers are the sole responsibility of the holder, Hunter Valley Escapes does not accept responsibility for vouchers that are lost or mislaid, protect them as you would cash.
- All vouchers are non-refundable. Vouchers may be used for more than one transaction.
- Cash refunds are not permitted.
- Vouchers may not be redeemed for cash.
- All online vouchers will be confirmed by email.
- The attached document is your voucher. This should be printed and presented upon check-in.
- Email vouchers must be presented on arrival at property.
- Vouchers that have been altered or damaged in any way will not be accepted.
- Cancellation: Gift card / vouchers can only be cancelled if the voucher/ serial number is known.
Hunter Valley Escapes reserves the right to cancel a voucher if they believe it is a fraudulent transaction.
- Vouchers may not be resold.
- Hunter Valley Escapes reserves the right to refuse redemption of a voucher and request alternative forms
of payment if a voucher is fraudulently obtained or used.
- Hunter Valley Escapes reserves the right to alter, change and/or add to the terms and conditions of
this voucher at any time without notifying the holder.
