• Vouchers are the sole responsibility of the holder, Hunter Valley Escapes does not accept responsibility for vouchers that are lost or mislaid, protect them as you would cash.
    • All vouchers are non-refundable. Vouchers may be used for more than one transaction.
    • Cash refunds are not permitted.
    • Vouchers may not be redeemed for cash.
    • All online vouchers will be confirmed by email.
    • The attached document is your voucher. This should be printed and presented upon check-in.
    • Email vouchers must be presented on arrival at property.
    • Vouchers that have been altered or damaged in any way will not be accepted.
    • Cancellation: Gift card / vouchers can only be cancelled if the voucher/ serial number is known.
      Hunter Valley Escapes reserves the right to cancel a voucher if they believe it is a fraudulent transaction.
    • Vouchers may not be resold.
    • Hunter Valley Escapes reserves the right to refuse redemption of a voucher and request alternative forms
      of payment if a voucher is fraudulently obtained or used.
    • Hunter Valley Escapes reserves the right to alter, change and/or add to the terms and conditions of
      this voucher at any time without notifying the holder.

    For general enquiries and further
    information, please contact us:

    • Mobile: 0409 416 416
    • Email: